Student Transportation

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Student Transportation Report

Parents, bus drivers share common concerns

Parents and school bus workers want safe school bus service, provided by a well-trained, stable workforce, while keeping school dollars in the community. That’s the conclusion reached by parents and school bus drivers in “Safe, from Home to School: The need for Student Transportation Reform in Minnesota”. The report summarizes a survey and research conducted by members SEIU Local 284, Minnesota’s largest union of school bus workers.

Shane Allers, Executive Director of SEIU Local 284, said the report highlights common concerns. “As we await the release of the Legislative Auditor’s report on student transportation, this Community Audit suggests that bus drivers and parents have clear ideas about what’s wrong with student transportation: out of control costs and increasing safety concerns.”

Over 79 percent of parents surveyed said it is important that their child have a regular driver who they are familiar with. Unfortunately, 17 percent said their child had already had three or more school bus drivers this year. One parent from Cambridge, Minnesota wrote: “I think it's important that the kids know their bus driver and know who to trust in an emergency. I think they build a relationship with the bus driver just like a teacher or other school professionals. If they have a different driver everyday they may not feel comfortable going to them with a problem like bullying or [a] safety issue.”

The report also confirms previous studies showing that Minnesota school districts pay an average 10 percent premium to outsource student transportation. The annual per-student savings of operating transportation systems fully in-house was $45 (9.5%) per student for districts with less than 4000 students and $33 (11.22%) per student for districts with more than 4000 students. The report also cites data collected by the Minneapolis Public Schools that indicates those higher prices come with higher rates of driver turnover, less experienced drivers, less reliable service and more accidents.

What causes high turnover and an inexperienced workforce? Of bus drivers surveyed who plan to quit (for reasons other than retirement) within two years, 89 percent are being driven out by low wages and benefits, including 47 percent because of insufficient hours or the lack of summer work and 26 percent because they lack access to health care. Of those without private health insurance, 17 percent said they are uninsured and 83 percent receive health insurance through Minnesota Care or another government program. Parents and bus workers are concerned: over 97 percent want private companies to report on the turnover, training, and experience level of their workforce when applying for public contracts.

Bob Cook, a school bus driver in the Edina public schools, helped plan and conduct the survey with co-workers and parents. “Drivers were really happy to know that someone was concerned about what they were concerned about. Parents were really happy to be asked their opinion. It was very gratifying.”

Click here to read the Student Transportation in Minnesota Report. 


Student Transportation Survey

Take the Student Transportation Community Survey! Do you have concerns or ideas about student transportation and school buses? Do you want to make your voice heard? Please take this short survey designed by and for parents, students, teachers, school bus workers, school administrators, and concerned community members. Help build a strong, informed voice for safe, sustainable student transportation.

Take the survey

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Student Transportation Sustainability

Lack of access to centrally located, properly zoned land is a significant barrier to competition and choice in the student transportation industry, and an increasing threat to the sustainability of student transportation operations. A recent settlement between 11 states, including Minnesota, and FirstGroup (owners of First Student Transportation Inc.) and the former Laidlaw provides an historic opportunity for some Minnesota school districts to regain control of this critical asset. The Attorney General’s review found that simply owning or controlling access to the land on which private student transportation companies operate can substantially reduce costs and increase the number of bidders for district routes. According to Attorney General Lori Swanson, “Opening up access to school bus depots should hopefully help reduce the anticompetitive affects of this merger.”
Press Release


SEIU Local 284 unites nearly 8,000 school support staff in Minnesota and is a leader in student transportation reform to control costs and to raise quality for schools, students and workers. We support all eligible districts taking advantage of this short window of opportunity to reduce student transportation costs, immediately, and for the long haul.  For more information, please contact Sarah Greenfield at sarahg@local284.com or 651-256-9118